Business Process Outsourcing

Business Process Outsourcing (BPO)

Modern businesses are struggling with such challenges, as: economic uncertainty, regulatory pressures, high level of competition, market complexity and dwindling consumer expectations. For these reasons, multiple private and public organizations turn to BPO services.

Business process outsourcing (BPO) is a type of outsourcing, when a company contracts an outside provider for services or business processes. BPO might include back or front-office services from customer and technical support to accounting and human resources.

It is a valuable strategy for organizations, looking for new approaches in reaching high performance goals through cost control, risk reduction, increased transparency and collaboration.

Success of Apercu Global’s BPO services is largely due to thorough industry acumen and years of business experience. Our services are aimed to influence performance factors, increasing sales, customer satisfaction, market share, employee productivity and bring value. We use business insights to generate innovations and industry knowledge to improve operational performance.

Apercu’s Global locations across 20 countries, enable us to provide top-notch services consistently at client’s convenience.

Apercu Global’s BPO solutions combine processes, experience and technology with dedicated service to supplement or add to clients in-house resources, providing with a full-operating department, consisting of industry experts. Using Cloud and Mobile technologies, we provide our clients with integrated IT and BPO SLAs.

Business Process Outsourcing services provide you with:

  • Access to one of the best global technology platforms
  • Business Process Design
  • Customer Care
  • Customer Relationship Management (CRM)
  • HR teams, tailored to specific strategic tasks
  • Improved overall operations through streamlined processes
  • Industry Focused & Platform Based Solutions 
  • Low expenses for HR staff, infrastructure, and technology
  • Risk mitigation and compliance regulations
  • Standardized Processes across global locations
  • Transaction Processing